Shipping to the UK is sent via Royal Mail 1st Class Standard delivery service. Please allow 2 to 3 business days for dispatch and delivery from the date ordered.
Personalised items cannot be resold due to the bespoke elements. If any of our products arrive damaged we may offer a reprinting service at our own discretion, if notified 14 days upon the receipt of the order. Damaged products and packaging will need to be sent back for evaluation. Customers are not illegible for a refund if they have submitted an order with a spelling or grammar mistake that they have made. If a product of ours is received and is not what the customer ordered then a refund will be given at our discretion, if we’re notified by 14 days upon receipt of the order. Refunds are limited to the amount paid by the customer at the time of the order.